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Assertiveness Skills eLearning Training Course in Netherlands

Our Assertiveness Skills eLearning training course is delivered as a scheduled open online training course or in-house just for your business. We can do that in-person or online. Whether you are in Amsterdam, Rotterdam or Eindhoven or anywhere else in Netherlands, we’ve got an option that can work for you.

Assertiveness Skills eLearning Course Highlights

Here’s some quick information about our Assertiveness Skills eLearning course:

  • Self-paced – complete when it’s right for you
  • Access when you like and from where you like. Our courses work on all devices
  • Start, stop and continue at your own pace. You choose how long the course takes to complete
  • No limits on access to the course, you can come back and re-do the course as many times as you like

Course Overview

Course Aim

This Assertiveness Skills eLearning training course will provide you with the skills and approaches to communicate more confidently with others.

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By understanding how to control emotions, attendees will understand how to have controlled conversations, demonstrate confidence and use these skills to build more effective relationships.

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Along side this, the course will introduce practical tips and techniques to help build confidence and self-esteem. You will be able to share your experiences with others via our social eLearning platform, learn more about your individual communication style and that of others to help you deal with and reduce conflict.

Course Objectives

By completing this Assertiveness Skills eLearning training course you will:

  • Be able to recognise Aggressive, Passive and Assertive behaviour
  • Know how to adopt your style based on the situation you are in
  • Have the confidence to challenge, push back, say no and ask for what you want without damaging relationships you have with others
  • Know how to deal with confrontation and challenges in a confident manner
  • Be able to apply the skills necessary to be more assertive

Course Content

What is Assertiveness?
  • An introduction to what Assertiveness is and what it means
  • Why be assertive?
  • Describing assertive behaviour
  • Understanding what assertiveness is not
Passive, Aggressive and Passive Aggressive Behaviours
  • Identifying Passive, Aggressive and Passive Aggressive behaviours
  • Body language, language and words associated with assertiveness
Your Assertive Profile
  • How assertive, passive, aggressive and passive aggressive are you - your assertive profile
  • Review your results
  • What to do with them
Assertive Communication
  • Assertive attitude and behaviour
  • Assertive body language
  • Assertive voice and words
Assertiveness Toolkit
  • Bill of rights – What is this and what does it mean?
  • Broken Record
  • Fogging
  • Positive and Negative Enquiry
  • Asking for what you want/need & I statements
  • Power Words
  • Saying No
  • Unhelpful Thinking Styles
  • Giving feedback and communicating your feelings

Download the Course Brochure

Download a copy of our Assertiveness Skills eLearning training course brochure below.

Download Assertiveness Skills eLearning Course Brochure

Our Approach

No PowerPoint

Yes, you read that right! We’ve removed PowerPoint from our in-person training courses. Instead we use more creative ways to deliver content and generate discussion.

Always Interactive

No matter how you attend, our courses are interactive and designed specifically for the delivery method being used.

Practical Tools

We minimise theory and focus on practical tools you can take away and use immediately in the workplace.

Clear Pricing

Transparent pricing for open courses and clear all-inclusive quotes for in-house and bespoke work.

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