Those who attend this Customer Service Training Course will have:
Customer Service Skills Training Course
Our one-day Customer Service Skills Training Course will provide lots of tips and ideas to provide brilliant service to your customers. Find out how to deliver a positive customer experience, generate customer loyalty and positive word of mouth about your business.
We can deliver a Customer Service Skills training course to your English speaking team anywhere in Europe and beyond.
Our courses are very interactive, don’t use PowerPoint and focus on practical tools that the team can take away and put into practice.
Use the toggle to see more details about Customer Service Skills training in your country.
Where are you?
Pick a country from the drop-down to see more details about Customer Service Skills training in your country. If your country is not listed we can still help. Contact Us here to discuss your requirements.
The Course Aims and Objectives
This Customer Service Training Course will investigate what good customer service is, how you define it and what you can do to deliver brilliant customer service. They are the most important thing to any business and looking after them is paramount.
Here’s what we cover in our Customer Service Training Course: What is ‘World Class’ Customer Service? Service Expectations Communication Skills Your Behaviour With Customers
Here is how we can deliver this Customer Service Skills course for you.
On-site
We can deliver this Customer Service Skills Training Course in-house to a group of up to 12 people on-site at your organisation.
We can tweak the course content to align it closer to your business needs. The course will be delivered by one of our professional hand picked trainers who will provide the skills and knowledge and allow plenty of time to practice the skills. They will also ensure that everyone leaves with an action plan that details what they will do next.
Virtual
Rather than have our trainer travel to you to deliver a course, with our virtual training courses, our trainer will join you via our conference system to deliver the course.
It means you can get your team together where ever they are based. You can get the team together in the same room. Or, have individuals join from where they are based.
To learn more about virtual course delivery, see our digital and virtual training course website – Skills Garage here.
To find out more about having a Customer Service Skills training course delivered in-house at your business, fill in the form below and we’ll get back to you. Be sure to tell us what course you are looking for and in what location.
Alternatively you can call us on +443333444575.
We deliver this Customer Service Skills training course as a scheduled live virtual course on a regular basis via our virtual and digital training platform – Skills Garage.
These courses last 3.5 hours and are accessed online.
To see the schedule for this course Click Here
