Inviting people to a meeting sounds like it should be a simple thing to do. Just pop them over a meeting invite, and that should be job done. But, let’s reverse the role for a second. Think about how you feel when you just get a calendar invite sent to you asking you to attend … Read more
Assertiveness is something that we probably all want to be a bit more of. The fact that 100’s of people each year take our assertiveness skills course some way to back this up. What is really interesting is that although people want to be more of it – it’s amazing how many people don’t actually … Read more
Meetings are one of those things that seem to be unavoidable in business today. For some of us, they feel like a bit of a chore, but they are a very important communication tool. If meetings are not run correctly they will feel like they become a bit of a drain on your time, so … Read more
Have you ever come across the term ‘working in silos’? Yes, those things that you often see on farms, but the term is often used in business too. The Oxford English Dictionary describes silos as: ‘A system, process, department, etc. that operates in isolation from others.’ This often happens. Teams in business focus solely on what … Read more
At some point you’re probably going to be asked to speak in public. This might be at work, at a wedding, social event or anywhere else for that matter. Some of us love doing it, some of us hate it. When delivering presentations, particularly business presentations, we need to engage the audience. The presentation should … Read more
In an ideal world everyone would be assertive. Everyone would be confident enough to tell us exactly what they want, exactly how they feel and exactly what they need – but this isn’t the case. We often think that some of us are passive and some of us are aggressive. The truth is we are … Read more
Mistakes when communicating can be costly. If people don’t understand the message you won’t get the outcomes you were looking for. Poor communication can be de-motivational and also have an impact on your credibility. Poor communication doesn’t just apply to written messages. Of course if you send an email with a lot of spelling mistakes … Read more
We communicate with people every day, both at work and in our personal life. We communicate using a number of different methods – face to face, telephone, email, instant messenger. letter, reports, meetings, presentations and more. In order to ensure you get the right result when you communicate you need to ensure that your communication is … Read more
Have you ever sat through a presentation and thought I could have just read that from the slides? Maybe you got bamboozled by too much animation or unclear graphics. PowerPoint is a great tool, but only if used correctly. Sticking in lots of lines of text, rubbish graphics and too much animation all adds up to … Read more
If you are in a position where you need to delegate tasks to people or need to arrange resources around tasks then you can use a RACI matrix to help with this process. The tool comes from project management, but can be used in other areas to. RACI stands for: Responsible – This is the … Read more
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